Shipping policy

MADE-TO-ORDER PRODUCTION

Taxiway Tees products are made especially for you after your order is placed. Most orders are produced and prepared for shipment within 2–7 business days.

Production times are estimates and may be longer during holidays, high-volume periods, product shortages, or when an item requires additional quality checks.

SHIPPING DESTINATIONS

We currently ship only within the United States.

SHIPPING TIMES

Shipping transit time begins after production is complete and is additional to the production timeframe. All production, shipping, and delivery timeframes are estimates and are not guaranteed.

Delivery times may be affected by carrier delays, weather, holidays, address issues, or other circumstances outside our control.

SHIPPING RATES

Available shipping methods and charges are displayed during checkout before payment.

Eligible orders shipping within the United States receive free standard shipping when the merchandise subtotal is $55 or more after discounts and before taxes.

TRACKING

When your order ships, you will receive a confirmation email containing tracking information when tracking is available. Tracking can take several business days to begin showing movement after a shipping label is created.

MULTIPLE PACKAGES

Items in the same order may be produced or shipped from different facilities. Your order might arrive in more than one package and on different dates. If this happens, you may receive separate tracking information for each package.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an address error, contact us immediately at info@taxiwaytees.com. Once an order enters production or ships, we cannot guarantee that its address can be changed.

Additional shipping charges may apply if an order must be reproduced or reshipped because the address provided during checkout was incomplete or incorrect.

DELAYS

Carrier and production delays can occasionally occur. If your order has not shipped within seven business days or has stopped updating for an extended period, contact us at info@taxiwaytees.com with your order number.

LOST, STOLEN, OR MISSING PACKAGES

If tracking shows that your package was delivered but you cannot locate it, please:

  • Confirm the shipping address on your order.

  • Check around the delivery location.

  • Ask household members or neighbors.

  • Contact the shipping carrier.

If the package remains missing, contact us at info@taxiwaytees.com so we can review the situation. Taxiway Tees is not responsible for packages stolen after confirmed delivery, but we will make every reasonable effort to assist.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, misprinted, or incorrect, contact us within 30 days of delivery at info@taxiwaytees.com. Include your order number and clear photographs of the item, the problem, and the shipping label when applicable.

For additional information, please review our Return and Refund Policy.

CONTACT

Questions about shipping or an existing order can be sent to:

Taxiway Tees, LLC
info@taxiwaytees.com